01Information we collect
We collect personal data only when you give it to us: when you contact us, ask about our products and services, or book a demo.
- Name, email address, phone number and contact details
- Company name, job title and business address
- The details of your enquiry
When you visit the website, some technical information reaches us automatically. It does not identify you directly.
- IP address, browser and device type
- Operating system, language setting and the page that referred you
- The pages you view and when you use the site
02How we use it
We use your data on the applicable legal bases: your consent, performing a contract, legal obligations and our legitimate interests. We use it to:
- Answer enquiries and give support
- Offer and deliver the products or services you are interested in
- Send news and marketing information when you have agreed to it, which you can stop at any time
- Keep the website secure and running
- Improve the website from overall usage statistics
03Sharing your information
We do not sell your personal data. We share it only with your consent, when needed to provide a service, when the law requires it, or to protect legal rights. Those who may receive it are:
- Companies in CKN Group: Inno Digital Biz, Inno Supply Chain Biz, Inno Marketing Biz, Inno Financial Biz, GEONEX and MATRIX Edge, which must follow this policy
- Service providers and business partners who help us serve you, under confidentiality agreements
- A successor, in the event of a merger, sale of assets or business restructuring
- Government authorities, when the law obliges us
If data is sent abroad, we will follow what personal data protection law requires.
04How long we keep it
We keep data only as long as the stated purposes need it, or as the law requires. After that we delete it or make it anonymous.
05Security
We use appropriate technical and organisational measures to protect personal data. Even so, no transmission over the internet or method of storage can be guaranteed to be completely secure.
06Your rights
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA), you have the right to:
- Access your data and receive a copy
- Have inaccurate data corrected
- Have data erased or destroyed
- Restrict the use of your data
- Object to collection, use or disclosure
- Receive your data or have it transferred to another party
- Withdraw consent you have given
- Complain to the Office of the Personal Data Protection Committee
To use these rights, contact us through the details below. We will act within the time the law sets.
07Cookies and tracking
This website does not use advertising cookies. We may use usage-statistics tools such as Google Analytics, which use cookies to count visits without identifying individuals. You can refuse cookies in your browser settings.
The website loads typefaces from Google Fonts, which means Google receives your IP address when a page loads.
08Changes to this policy
We may update this policy from time to time. The updated version shows its revision date at the top and takes effect when published here.
09Contact us
If you have questions about this policy, or wish to use your rights, contact us at: